Amazon Web Services (AWS) is powering the future of telecommunications. Leading communications service providers (CSPs) run more workloads on AWS than any other cloud provider. By partnering with AWS, CSPs not only accelerate their data center consolidation and migration to the cloud, but monetize their path to 5G by offering customers next-generation capabilities in mobile edge computing and IoT. With a rich catalog of cloud-deployable partner solutions, AWS enhances the customer experience through machine learning and AI and accelerate business process automation to drive operational efficiency. Now, more than ever, CSPs can leverage the most advanced technologies on the market to create new revenue streams and focus on what sets their business apart.
For more details about Amazon Web Services, contact Ralph Hengstenberg.
Amdocs is driving our increasingly connected digital society forward by utilizing the creativity of our 27,000 employees and the power of our innovative, award-winning technology. With almost 40-years of unparalleled industry expertise, Amdocs is a trusted partner to the world’s leading communications and media companies, serving more than 350 service providers in over 85 countries.
We accelerate their migration to the cloud, digitalize and automate their operations, and provide their end users with exciting next-generation communication and media experiences.
Our cloud-native, open and dynamic portfolio of digital solutions, platforms and services, built on a microservices-based architecture, enables our customers to achieve faster time to market and provides them the flexibility to follow the most suitable transformation strategy for their evolving needs.
In line with our company purpose of enriching lives and progressing society, we’re proud of our passionate commitment to diversity and inclusion, protecting the environment and promoting sustainability, and finding ways to improve the lives of the people in the communities in which we live and work.
Beyond by BearingPoint is a leading ecosystem orchestration and digital platform provider, powering organizations to launch new services at speed and grow revenue by utilizing our digital platform and SaaS BSS.
Our platforms are designed to help businesses experiment, monetize and orchestrate services while taking advantage of new technologies such as cloud, IoT, AI, 5G and more. We enable organizations to co-create solutions with a growing network of partners; bringing them closer to their customers, helping them drive higher efficiency and automation, and becoming more agile in the face of competition.
We serve customers across Asia-Pacific, Europe, Middle East, Africa and the Americas, spanning industries from telecommunications, media and entertainment, to tech and IT, financial, and automotive.
Beyond by BearingPoint is owned by BearingPoint.
For more information, please visit: www.bearingpointbeyond.com
Ericsson is one of the leading providers of Information and Communication Technology (ICT) to service providers. We enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt, and scale, making our customers successful in a fully connected world.
Ericsson Digital Services helps service providers prosper in the digital economy. From enhancing engagement with customers to automating operations, we’re helping service providers reach new levels of programmability, access and agility.
Our BSS solutions are focused on helping providers evolve their systems towards their digital BSS goals. In network automation, we’re helping digital enterprises govern, manage and orchestrate hybrid networks holistically and in real time, turning legacy networks into elastic infrastructures that are lightweight, programmable and endlessly adaptable.
In pursuit of its vision to be a Next Generation Digital Champion, Axiata Group Berhad has transformed from a holding entity with a portfolio of pure-play mobile assets into a Triple Core business focusing on Digital Telco, Digital Businesses and Infrastructure across ASEAN and South Asia.
As a committed and long-term investor, the Group also actively supports and drives young talent development; disaster response and sustainability initiatives. Axiata’s broader goal of Advancing Asia aims to piece together the best in the region in terms of innovation, connectivity and talent to drive digital inclusion and progress for communities across its footprint.
For more information, please visit www.axiata.com
BT is one of the world’s leading communications services companies.
We serve the needs of customers in the UK and in 180 countries worldwide. Our main activities are the provision of fixed-line services, broadband, mobile and TV products and services as well as networked IT services.
China Mobile Limited (the “Company”, and together with its subsidiaries, the “Group”) was incorporated in Hong Kong on 3 September 1997. The Company was listed on the New York Stock Exchange (“NYSE”) and The Stock Exchange of Hong Kong Limited (“HKEX” or the “Stock Exchange”) on 22 October 1997 and 23 October 1997, respectively. The Company was admitted as a constituent stock of the Hang Seng Index in Hong Kong on 27 January 1998.
As the leading telecommunications services provider in the mainland of China, the Group provides full communications services in all 31 provinces, autonomous regions and directly-administered municipalities throughout the mainland of China and in Hong Kong Special Administrative Region, and boasts a world-class telecommunications operator with the world’s largest network and customer base, a leading position in profitability and market value ranking. Its businesses primarily consist of mobile voice and data business, wireline broadband and other information and communications services. As of 31 December 2020, the Group had a total of 454,332 employees, and a total of 942 million mobile customers and 210 million wireline broadband customers, with its annual revenue totalling RMB768.1 billion.
Deutsche Telekom is one of the world’s leading integrated telecommunications companies, with some 242 million mobile customers, 27 million fixed-network lines, and 22 million broadband lines.
We provide fixed-network/broadband, mobile communications, Internet, and IPTV products and services for consumers, and information and communication technology (ICT) solutions for business and corporate customers. Deutsche Telekom is present in more than 50 countries. With a staff of some 226,300 (Dec 31st, 2020) employees throughout the world, we generated revenue of 101 billion Euros in the 2020 financial year, about 66 percent of it outside Germany (all figures taken from the 2020 Annual Report). So that we can continue to be successful, we are already evolving from a traditional telephone company into an entirely new kind of service company. Our core business, i.e., the operation and sale of networks and connections, remains the basis. But at the same time we are proactively committing to business areas that open up new growth opportunities for us.
Etisalat Group is one of the world’s leading telecom groups in emerging markets. With consolidated net revenues at AED 52.2 billion and consolidated net profit of AED 8.7 billion for 2019. Its high credit ratings reflect the company’s strong balance sheet and proven long-term performance.
Headquartered in Abu Dhabi, UAE, Etisalat was established over four decades ago in the UAE as the country’s first telecommunications service provider. An international blue-chip organization, Etisalat Group provides innovative solutions and services to 148 million subscribers in 16 countries across the Middle East, Asia and Africa.
Orange is one of the world’s leading telecommunications operators with sales of 42.3 billion euros in 2020 and 139,000 employees worldwide at 30 June 2021, including 80,000 employees in France. The Group has a total customer base of 263 million customers worldwide at 30 June 2021, including 218 million mobile customers and 22 million fixed broadband customers. The Group is present in 26 countries.
Orange is also a leading provider of global IT and telecommunication services to multinational companies under the brand Orange Business Services. In December 2019, the Group presented its new “Engage 2025” strategic plan, which, guided by social and environmental accountability, aims to reinvent its operator model. While accelerating in growth areas and placing data and AI at the heart of its innovation model, the Group will be an attractive and responsible employer, adapted to emerging professions.
Orange is listed on Euronext Paris (symbol ORA) and on the New York Stock Exchange (symbol ORAN).
For more information on the internet and on your mobile: www.orange.com, www.orange-business.com or to follow us on Twitter: @orangegrouppr.
Orange and any other Orange product or service names included in this material are trademarks of Orange or Orange Brand Services Limited.
With its headquarter in Riyadh, stc group is the largest in the Middle East and North Africa based on market cap. stc’s revenue for 2020 amounted to 58,953million SAR (15,721 million US dollars) and the net profit amounted to 10,995 million SAR (2,932 million US dollars). stc was established in 1998 and currently has customers around the globe. It is ranking among the world’s top 50 digital companies and the first in the Middle East and North Africa according to Forbes. It focuses on providing services to enterprise and consumer customers through a fiber-optic network that spans 217,000 kilometers. stc group was among the first in MENA region to launch 5G networks and was considered one of the fastest globally in deploying 5G network as stc already deployed around 4,000 5G towers as end of 2020. stc group has 14 subsidiaries in the Kingdom, gulf and around the world, and its own 100% of stc Bahrain, 51.8% stake in stc Kuwait and 25% stake in Binariang GSM Holding in Malaysia which owns 62% of Maxis in Malaysia.
In Saudi Arabia (the group’s main operation site) stc operates the largest modern mobile network in the Middle East as it covers more than 99% of the country’s populated areas in addition to providing 4G mobile broadband to about 90% of the population across the Kingdom of Saudi Arabia. In addition to the above-mentioned, stc is a strong regional player in IoT, managed services, system integration, cloud computing, information security, big data Analytics fintech and artificial intelligence.
Telefónica is one the largest telecommunications service providers in the world. The company offers fixed and mobile connectivity as well as a wide range of digital services for residential and business customers. With more than 347 million customers, Telefónica operates in Europe and Latin America.
Telenor Group is a leading telecommunications company across the Nordics and Asia with 188 million customers and annual sales of around USD 14 billion (2020).
We are committed to responsible business conduct and driven by the ambition of empowering societies. Connectivity has been Telenor’s domain for more than 160 years, and our purpose is to connect our customers to what matters most. Telenor is listed at Oslo Stock Exchange under the ticker TEL.
Our business
Telenor Group has mobile operations in the Nordics, including Norway, Sweden, Denmark, Finland and in Asia, including Pakistan, Bangladesh, Thailand, Malaysia, Myanmar.
We have a leading Nordic position in mobile, broadband and TV services, as well as substantial activities in subsidiaries and joint venture operations, including mobile financial services and online classifieds in the Asia region. Worldwide, Telenor Group and our operations’ teams are 16,000 people strong.
Our purpose: Empowering societies. Connecting you to what matters most.
Connecting customers to what matters most has been the core of our business for more than 160 years. Today internet connectivity impacts nearly every part of our lives, and we believe in making it personalised and relevant for our customers. It’s about more than good business; it’s empowering societies.
Three launched in 2003 as the UK’s first 3G only network, laying its foundations as the network that was born to be different. Today Three is a connectivity company that connects people to people, people to things and things to things and has 9.3 million customers. Our network today covers 99% of the UK population and we carry 28% of the UK’s mobile data traffic.
Three launched 5G in August 2019 and is the largest holder of spectrum in the UK and is the only operator able to meet the International Telecoms Union (ITU) 2020 standard of 100MHz of contiguous spectrum for full 5G services. Three is the official partner and shirt sponsor of Chelsea FC men’s and women’s teams, as well as a proud partner of Samaritans. We employ more than 4,800 people across our offices in Reading and Glasgow and our 311 retail stores.
Verizon Communications Inc. was formed on June 30, 2000 and is celebrating its 20th year as one of the world’s leading providers of technology, communications, information and entertainment products and services. Headquartered in New York City and with a presence around the world, Verizon generated revenues of $128.3 billion in 2020. The company offers voice, data and video services and solutions on its award winning networks and platforms, delivering on customers’ demand for mobility, reliable network connectivity, security and control.
Comarch’s specialist telecoms division designs, implements and integrates IT products for telecoms companies including Telefónica, Deutsche Telekom, Vodafone, KPN and Orange. Our software helps telcos across the globe transform their operations in order to: increase revenue; increase business efficiency; simplify systems; cut costs; enhance the customer experience; and build new services and shorten their time to market.
We have been recognized for our work in the telecoms industry by leading analysts including Gartner, Frost & Sullivan, Forrester and Informa.
CSG arms today’s leading companies with future-ready, innovative solutions that drive exceptional customer experiences. We are a leading provider of customer engagement, revenue management and payments solutions that elevate customer experience to be extraordinary.
Our integrated portfolio of solutions enables companies to deeply engage with customers through any channel, successfully monetize customer interactions, and intentionally connect consumers and businesses in a way that is timely, personalized and relevant.
For nearly 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy.
Hansen Technologies is a leading global provider of software and services to the energy, water and communications industries. With its award-winning software portfolio, Hansen serves 550+ customers in over 80 countries, helping them to create, sell, and deliver new products and services, manage and analyze customer data, and control critical revenue management and customer support processes.
Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. With integrated solutions across four key domains – telecom networks, IT, smart devices, and cloud services – we are committed to bringing digital to every person, home and organization for a fully connected, intelligent world.
Huawei’s end-to-end portfolio of products, solutions and services are both competitive and secure. Through open collaboration with ecosystem partners, we create lasting value for our customers, working to empower people, enrich home life, and inspire innovation in organizations of all shapes and sizes.
At Huawei, innovation focuses on customer needs. We invest heavily in basic research, concentrating on technological breakthroughs that drive the world forward. We have more than 188,000 employees by the end of 2018, and we operate in more than 170 countries and regions. Founded in 1987, Huawei is a private company fully owned by its employees.
For more details about Huawei, contact Xurihong.
Netcracker Technology, a wholly owned subsidiary of NEC Corporation, offers mission-critical digital transformation solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, virtualization and the changing mobile ecosystem. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.
For more information, visit www.netcracker.com.
We create the technology to connect the world. We develop and deliver the industry’s only end-to-end portfolio of network equipment, software, services and licensing that is available globally. Our customers include communications service providers whose combined networks support 6.1 billion subscriptions, as well as enterprises in the private and public sector that use our network portfolio to increase productivity and enrich lives.
Through our research teams, including the world-renowned Nokia Bell Labs, we are leading the world to adopt end-to-end 5G networks that are faster, more secure and capable of revolutionizing lives, economies and societies. Nokia adheres to the highest ethical business standards as we create technology with social purpose, quality and integrity.
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Prodapt is a two-decade-old consulting & managed services provider, singularly focused on the telecom/DSP (digital service provider) industry. Prodapt helps clients transform their IT, products, operations, and networks to meet their strategic objectives.
It provides end-to-end IT/software architecture consulting, application development, systems integration, testing, and maintenance & support. Prodapt provides insights and thought leadership-led transformation services leveraging next-gen technologies such as Robotic Process Automation (RPA), Artificial Intelligence/Machine Learning (AI/ML) Software Defined Networks / Network Function Virtualization (SDN/NFV) and next-gen OSS/BSS systems.
Prodapt’s business consulting team provides Six Sigma process improvement and automation/RPA consulting services to telecom operations teams.
Headquartered in Chennai, Prodapt has offices in the Americas, Europe, India, and Africa and is an ISO 9001:2015, ISO 27001:2013, SSAE18 / ISAE, and GDPR Compliant organization. Prodapt is part of a 120-year-old business conglomerate, The Jhaver Group, which employs over 16,500 people across 64+ global locations.
As telecommunications service providers race to become more agile to take advantage of the promise of 5G networks, Red Hat and its global partner ecosystem offer a comprehensive open platform that helps service providers innovate faster, bringing new services to market with superior scalability, security, and efficiency.
Red Hat is the world’s leading provider of commercial open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500.
Salesforce is the #1 CRM, bringing companies and customers together in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, voice, and artificial intelligence—to connect to their customers in a whole new way. Communications Cloud is an industry-specific product suite built in alignment with TM Forum industry standards that transforms the B2C, B2B and wholesale customer experience, accelerating digital channel adoption, reducing product launch cycles and streamlining order capture, fulfillment and delivery.
Tecnotree is the full-stack Digital Business Support Systems (BSS) provider with over 40 years of deep domain knowledge, proven delivery and transformation capability across the globe. Headquartered in Finland, Tecnotree is a public limited company listed in NASDAQ Helsinki. Tecnotree is a global provider of telecom IT solutions for the management of products, customers and revenue, and helps Communications Service Providers to transform their business towards a marketplace of digital services. Tecnotree serves around 90 service providers in around 70 countries, and has offices in Europe, Middle East, Africa, Latin America and Asia.
Solutions in the areas of BSS such as Digital Customer Lifecycle Manager, Digital Convergent Billing System, Digital Partner Relationship Manager etc, are helping CSPs to grow by creating innovative services, offering service bundles, enabling flexible payment options and by managing customer interactions across all touch points.
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.
Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
Visit us: accenture.com/telecoms
For more details about Accenture, contact Neethu Mathews
Blue Planet provides proven software solutions that accelerate digital transformation by automating the services management lifecycle. Our intelligent automation product portfolio spans orchestration, order management, inventory, assurance, and analytics, with deployments at more than 200 customers worldwide.
Backed by a global team of delivery specialists and a broad ecosystem of partners, Blue Planet is a division of Ciena that combines expertise across IT, network, and business operations to enable the agility necessary for creating differentiated end-customer experiences. For updates on Blue Planet, visit www.blueplanet.com.
Blue Prism is the global leader in intelligent automation for the enterprise, transforming the way work is done. At Blue Prism, we have users in over 170 countries and more than 2,000 businesses, including Fortune 500 and public sector organizations, that are creating value with new ways of working, unlocking efficiencies, and returning millions of hours of work back into their businesses. Our intelligent digital workforce is smart, secure, scalable and accessible to all; freeing up humans to re-imagine work.
To learn more visit www.blueprism.com and follow us on Twitter @blue_prism and on LinkedIn.
From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise.
BMC—Run and Reinvent.
Etiya, is a leading software company providing customer experience focused AI-driven Digital Transformation with its award-winning product portfolio. Founded in 2004, Etiya has more than 1.200 employees and offices in 3 continents and 7 countries.
Its microservice-based architecture, DevOps methodology and AI-driven portfolio provide a competitive advantage to its customers by bringing agility and flexibility into their business. Etiya provides turn-key, end-to-end digital transformation to many customers worldwide from different sectors including telecom, finance and retail.
Its business processes and business entities are certified to the latest TM Forum standards, TM Forum Frameworx version 17,5. It incorporates innovative AI technologies, including natural language processing (NLP) techniques, prediction and recommendation, in its portfolio.
With the “Connected Customer First” approach which prioritizes the digital customer experience and agile methodology it applies becoming digital-ready is possible in a matter of months via fast delivery of products and solutions.
In 2019, Etiya won the TM Forum Disruptive Innovation award for Fizz project and the Outstanding Catalyst Innovation Award for the digital twins proof of concept project.
Etiya exists to move agilely beyond existing standards in its relationships with the customers, in innovation, and in its ambition to expand and grow.
Exceed, Every Day
HPE helps the world’s communications service providers grow in a fast-changing market. CSPs must meet the huge new services demand — and streamline internal operations. HPE is unmatched in helping CSPs grow: 30+ years of telecom innovation, global IT leadership, broad telecom-specific portfolio, coupled with leadership in telecom services including consulting, outsourcing, managed, implementation and financial services.
HPE has a broad CSP portfolio addressing their IT, networks, operations, customer care and billing, line of business, marketing and end-user devices. Our CSP-specific solutions suite spans these areas including: Network Functions Virtualization, mobility, big data, OSS/BSS, network applications, APIs, IoT, CDN and cloud.
At Infovista, we believe the critical networks that people and businesses depend on should run flawlessly. That’s why we build solutions that simplify the modern networks you rely on every day to deliver maximum visibility and exceptional user experiences. We are the technology partner your business can’t run without.
With OmniSci, telcos have more efficient LTE and 5G deployments, more optimized network design, deeper network insights and enhanced customer experiences. OmniSci accelerates innovation in the telco industry by providing an intuitive and seamless way to analyze, visualize and power ML/AI workflows on the industry’s largest and most complex data sets.
Entering a new era of successfully deployed 5G networks comes with many challenges such as identifying efficient locations of new 5G antennas, building 5G propagation models, and optimizing capacity planning and rollout. With the ultimate goal of estimating net present value (NPV) as an ROI metric, lowering risk of an incorrect deployment strategy is vital especially with growing CapEx concerns. The requirement of exponentially larger and complex data sets only increases the challenge.
With OmniSci, telcos can leverage signal propagation data and demographics data to unveil lifetime value (LTV) through connecting many disparate data sets such as: LIDAR, vegetation, building material and dimensions, demographics, crowdsourced data (QoS), and traffic density.
Optiva is a leading provider of mission-critical, cloud-native monetization and revenue management software on the private and public cloud. Established in 1999, we serve over 70 telecommunications operators in more than 60 countries, processing over three billion transactions per hour with our BSS solutions.
Optiva is recognized by the industry for its disruptive and innovative approach beyond the cloud. Operators that leverage Optiva solutions gain the freedom to experiment with new capabilities with speed and agility. The result is the rapid introduction of new customer offerings services and commercial models to accelerate their business velocity.
Optiva frees operators from the “incumbency trap” — competitor vendors that perpetuate a dependency on proprietary, highly customized, services-intensive solutions. We leverage technologies, including cloud/DevOps, open APIs, open architecture, AI, ML, and automation to maximize an operator’s ability to harness digital, 5G, IoT, and emerging market opportunities.
Optiva’s operational expertise offers a proven track record of deploying mission-critical, large-scale platforms for global Tier 1 operators. Our battle-tested BSS solutions and support deliver results, enabling operators to achieve profitable growth, agile innovation, and business success.
For more information, visit our website at www.optiva.com.
SAS is the leader in advanced analytics and Big Data analytics as recognized by multiple analyst organizations (Gartner, Forrester, IDC, etc.).
An even stronger testimony is our customer base of more than 700 Telecom & Media customers in over 80 countries who are leveraging our capabilities for their digitalization transformation journey to secure business future and growth. SAS is partnering with them in many business areas such as network operations and planning, marketing, customer intelligence & experience and fraud & credit risk transforming insights from data and analytics into actual decisions and actions making a difference in real business values.
SAS provides an open enterprise-wide analytical platform governing the whole analytical lifecycle independent of your choice of coding languages and/or preferred environment on-premises, in cloud or hybrid.
Founded and led by telecom’s leading public cloud evangelist, Danielle Royston (DR), TelcoDR advises communication services providers on how to improve subscriber engagement by embracing the infrastructure and functionality delivered by hyperscalers. In addition to providing guidance and practical hands-on support, TelcoDR is catalyzing a radical shake-up of traditional telco by investing in technology powered by the public cloud.
TelcoDR believes that for carriers to evolve and survive, they must deliver personalized experiences to subscribers, and this starts by embracing the public cloud. To learn more, visit telcoDR.com.
Thales (Euronext Paris: HO) is a global leader in advanced technologies, investing in digital and “deep tech” innovations – connectivity, big data, artificial intelligence, cybersecurity and quantum computing – to build a confident future crucial for the development of our societies. The Group provides its customers – businesses, organisations and governments – in the defense, aeronautics, space, transport, and digital identity and security domains with solutions, services and products that help them fulfil their critical role, consideration for the individual being the driving force behind all decisions.
Thales has 81,000 employees in 68 countries. In 2020 the Group generated sales of €17 billion.
Totogi is completely redefining how carriers engage with subscribers to drive acquisition, churn reduction, ARPU growth, and… customer love! Totogi Charging System delivers real-time, webscale charging with unmatched performance (1M TPS and climbing!); intelligent plan design with nearly instantaneous deployment; and AI/ML-driven hyper-personalization at scale.
Totogi BSS is the world’s first pure cloud, webscale BSS that leverages TM Forum’s Open APIs (all of them by the end of 2021) to give CSPs agility and flexibility. Because Totogi products are 100% purpose-built for the public cloud, we offer unparalleled value at an unbeatable, usage-based price (ask about our FREE TIER).
Acceldata delivers a comprehensive data observability platform that offers end to end visibility across hybrid data pipelines. Our AI/ML-based platform correlates signals across data compute, data, and data pipelines to transform how organizations build, operate, and optimize enterprise data systems.
Unlike APM applications, Acceldata monitors and manages complex, inter-connected enterprise data systems that are composed of many technologies, many sources, and operating environments such as on-prem, hybrid, or cloud. We deliver the deepest data observability, spanning metrics, logs, and data quality to improve reliability, accelerate scale, and lower costs for real-time AI and analytics workloads.
Enterprise companies turn to Acceldata to replace internal silo’d pieces of data observability with a single, scalable platform that offers a holistic view of their data processing, data and data pipelines. Acceldata’s AI/ML predicts, identifies, and resolves problems before SLAs are breached, helps implement data governance at scale, and offers rapid and significant improvements in data team productivity and data system performance.
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.
Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
Visit us: accenture.com/telecoms
For more details about Accenture, contact Neethu Mathews
The Aerospike Real-time Data Platform enables organizations to act instantly across billions of transactions while reducing server footprint by up to 80 percent.
Our multi-cloud platform powers real-time applications with predictable sub-millisecond performance up to petabyte scale with five-nines uptime with globally distributed, strongly consistent data.
Applications built on the Aerospike Real-time Data Platform fight fraud, provide recommendations that dramatically increase shopping cart size, enable global digital payments, and deliver hyper-personalized user experiences to tens of millions of customers.
Amazon Web Services (AWS) is powering the future of telecommunications. Leading communications service providers (CSPs) run more workloads on AWS than any other cloud provider. By partnering with AWS, CSPs not only accelerate their data center consolidation and migration to the cloud, but monetize their path to 5G by offering customers next-generation capabilities in mobile edge computing and IoT. With a rich catalog of cloud-deployable partner solutions, AWS enhances the customer experience through machine learning and AI and accelerate business process automation to drive operational efficiency. Now, more than ever, CSPs can leverage the most advanced technologies on the market to create new revenue streams and focus on what sets their business apart.
For more details about Amazon Web Services, contact Ralph Hengstenberg.
Amazon Web Services (AWS) is powering the future of telecommunications. Leading communications service providers (CSPs) run more workloads on AWS than any other cloud provider. By partnering with AWS, CSPs not only accelerate their data center consolidation and migration to the cloud, but monetize their path to 5G by offering customers next-generation capabilities in mobile edge computing and IoT. With a rich catalog of cloud-deployable partner solutions, AWS enhances the customer experience through machine learning and AI and accelerate business process automation to drive operational efficiency. Now, more than ever, CSPs can leverage the most advanced technologies on the market to create new revenue streams and focus on what sets their business apart.
For more details about Amazon Web Services, contact Ralph Hengstenberg.
Amdocs is driving our increasingly connected digital society forward by utilizing the creativity of our 27,000 employees and the power of our innovative, award-winning technology. With almost 40-years of unparalleled industry expertise, Amdocs is a trusted partner to the world’s leading communications and media companies, serving more than 350 service providers in over 85 countries.
We accelerate their migration to the cloud, digitalize and automate their operations, and provide their end users with exciting next-generation communication and media experiences.
Our cloud-native, open and dynamic portfolio of digital solutions, platforms and services, built on a microservices-based architecture, enables our customers to achieve faster time to market and provides them the flexibility to follow the most suitable transformation strategy for their evolving needs.
In line with our company purpose of enriching lives and progressing society, we’re proud of our passionate commitment to diversity and inclusion, protecting the environment and promoting sustainability, and finding ways to improve the lives of the people in the communities in which we live and work.
Aria provides the only cloud-native, SaaS-native billing and monetization platform that is both robust and scalable enough to help Communications Services Providers (CSPs) seize new market opportunities and agile enough to meet the demands of today’s customers by quickly deploying new monetization models and products of any kind.
Blue Planet provides proven software solutions that accelerate digital transformation by automating the services management lifecycle. Our intelligent automation product portfolio spans orchestration, order management, inventory, assurance, and analytics, with deployments at more than 200 customers worldwide.
Backed by a global team of delivery specialists and a broad ecosystem of partners, Blue Planet is a division of Ciena that combines expertise across IT, network, and business operations to enable the agility necessary for creating differentiated end-customer experiences. For updates on Blue Planet, visit www.blueplanet.com.
Blue Prism is the global leader in intelligent automation for the enterprise, transforming the way work is done. At Blue Prism, we have users in over 170 countries and more than 2,000 businesses, including Fortune 500 and public sector organizations, that are creating value with new ways of working, unlocking efficiencies, and returning millions of hours of work back into their businesses. Our intelligent digital workforce is smart, secure, scalable and accessible to all; freeing up humans to re-imagine work.
To learn more visit www.blueprism.com and follow us on Twitter @blue_prism and on LinkedIn.
From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise.
BMC—Run and Reinvent.
What is Cloudera? The enterprise data cloud company
From autonomous vehicles and surgical robots to churn prevention and fraud detection, enterprises rely on data to uncover new insights and power world-changing solutions.
It all starts with a data platform that enables you to say “yes”. Yes to the analytics your people want to use. Yes to operating on any cloud your business requires. Yes to the future with a cloud-native platform that flexes to meet your needs today and tomorrow. And we have delivered. Cloudera Data Platform is the industry’s first enterprise data cloud:
- Multi-function analytics on a unified platform that eliminate silos and speed the discovery of data-driven insights
- A shared data experience that applies consistent security, governance, and metadata
- True hybrid capability with support for public cloud, multi-cloud, and on-premises deployments
Cognizant Communications, Media & Technology (CMT) business unit helps clients transform into people-centric enterprises – enabling businesses to create new business models that deliver more personal and relevant customer experiences. We combine human insights with advanced technology to translate customer needs into differentiated content, products and services that power our clients’ future.
Cognizant applies domain expertise and digital know-how to help CMT companies optimize performance for today and accelerate digital transformation for tomorrow. Our technology innovations, proven solutions product and software engineering expertise, creative interactive prowess and global delivery excellence enable businesses scale to meet the needs of the market.
Comarch’s specialist telecoms division designs, implements and integrates IT products for telecoms companies including Telefónica, Deutsche Telekom, Vodafone, KPN and Orange.
Our software helps telcos across the globe transform their operations in order to: increase revenue; increase business efficiency; simplify systems; cut costs; enhance the customer experience; and build new services and shorten their time to market.
We have been recognized for our work in the telecoms industry by leading analysts including Gartner, Frost & Sullivan, Forrester and Informa.
Ericsson is one of the leading providers of Information and Communication Technology (ICT) to service providers. We enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt, and scale, making our customers successful in a fully connected world.
Ericsson Digital Services helps service providers prosper in the digital economy. From enhancing engagement with customers to automating operations, we’re helping service providers reach new levels of programmability, access and agility.
Our BSS solutions are focused on helping providers evolve their systems towards their digital BSS goals. In network automation, we’re helping digital enterprises govern, manage and orchestrate hybrid networks holistically and in real time, turning legacy networks into elastic infrastructures that are lightweight, programmable and endlessly adaptable.
Meanwhile, service providers are starting their core network transformation journey with Ericsson’s core network solutions – to bring new levels of performance, flexibility and optimization to their business. And our industry-leading voice services portfolio supports operators as they transform the core network to meet today’s needs and prepare for 5G.
Infrastructure transformation is what Ericsson has always done. Now, with cloud infrastructure as the foundation for 5G & IoT, we’re taking all our knowledge and capability of driving global industrialization and applying it to the future of cloud.
FNT is a leading provider of software solutions for the integrated management of telecommunications, IT and data center infrastructure. FNT’s solutions are used worldwide as an OSS / IT management application for communications service providers, enterprises and government organizations.
Over 500 companies and public authorities rely on FNT to plan, document and manage their passive and active physical, logical and virtual IT, telecommunications and data center infrastructures, from the physical level through business services. FNT’s unified resource management capabilities store this information in a vendor-agnostic uniform data model that builds a central repository for all planning, fulfillment and assurance processes.
HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products and services are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships.
Our holistic Mode 1-2-3 strategy forms the backbone of these three business units to help enterprises navigate the digital age with ease. It is the core aspect of our ‘Digital Enterprise 4.0’ focus – aimed at offering holistic services to our clients to meet the technology needs of their present while readying them to be future-ready.
Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. With integrated solutions across four key domains – telecom networks, IT, smart devices, and cloud services – we are committed to bringing digital to every person, home and organization for a fully connected, intelligent world.
Huawei’s end-to-end portfolio of products, solutions and services are both competitive and secure. Through open collaboration with ecosystem partners, we create lasting value for our customers, working to empower people, enrich home life, and inspire innovation in organizations of all shapes and sizes.
At Huawei, innovation focuses on customer needs. We invest heavily in basic research, concentrating on technological breakthroughs that drive the world forward. We have more than 188,000 employees by the end of 2018, and we operate in more than 170 countries and regions. Founded in 1987, Huawei is a private company fully owned by its employees.
For more details about Huawei, contact Xurihong.
Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. With integrated solutions across four key domains – telecom networks, IT, smart devices, and cloud services – we are committed to bringing digital to every person, home and organization for a fully connected, intelligent world.
Huawei’s end-to-end portfolio of products, solutions and services are both competitive and secure. Through open collaboration with ecosystem partners, we create lasting value for our customers, working to empower people, enrich home life, and inspire innovation in organizations of all shapes and sizes.
At Huawei, innovation focuses on customer needs. We invest heavily in basic research, concentrating on technological breakthroughs that drive the world forward. We have more than 188,000 employees by the end of 2018, and we operate in more than 170 countries and regions. Founded in 1987, Huawei is a private company fully owned by its employees.
For more details about Huawei, contact Xurihong.
Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. With integrated solutions across four key domains – telecom networks, IT, smart devices, and cloud services – we are committed to bringing digital to every person, home and organization for a fully connected, intelligent world.
Huawei’s end-to-end portfolio of products, solutions and services are both competitive and secure. Through open collaboration with ecosystem partners, we create lasting value for our customers, working to empower people, enrich home life, and inspire innovation in organizations of all shapes and sizes.
At Huawei, innovation focuses on customer needs. We invest heavily in basic research, concentrating on technological breakthroughs that drive the world forward. We have more than 188,000 employees by the end of 2018, and we operate in more than 170 countries and regions. Founded in 1987, Huawei is a private company fully owned by its employees.
For more details about Huawei, contact Xurihong.
At Infovista, we believe the critical networks that people and businesses depend on should run flawlessly. That’s why we build solutions that simplify the modern networks you rely on every day to deliver maximum visibility and exceptional user experiences. We are the technology partner your business can’t run without.
McKinsey & Company is a global management consulting firm committed to helping organizations create Change that Matters. In more than 130 cities and 65 countries, our teams help clients across the private, public and social sectors shape bold strategies and transform the way they work, embed technology where it unlocks value, and build capabilities to sustain the change. Not just any change, but Change that Matters – for their organizations, their people, and in turn society at large.
Microsoft empowers telecommunications organizations to achieve more through a trusted and secure platform supported by a comprehensive partner ecosystem with industry-leading solutions to empower the telco workforce, streamline operations and business support systems, deploy and optimize next-gen networks, transform customer experiences, and accelerate innovation and growth.
Optiva is a leading provider of mission-critical, cloud-native monetization and revenue management software on the private and public cloud. Established in 1999, we serve over 70 telecommunications operators in more than 60 countries, processing over three billion transactions per hour with our BSS solutions.
Optiva is recognized by the industry for its disruptive and innovative approach beyond the cloud. Operators that leverage Optiva solutions gain the freedom to experiment with new capabilities with speed and agility. The result is the rapid introduction of new customer offerings services and commercial models to accelerate their business velocity.
Optiva frees operators from the “incumbency trap” — competitor vendors that perpetuate a dependency on proprietary, highly customized, services-intensive solutions. We leverage technologies, including cloud/DevOps, open APIs, open architecture, AI, ML, and automation to maximize an operator’s ability to harness digital, 5G, IoT, and emerging market opportunities.
Optiva’s operational expertise offers a proven track record of deploying mission-critical, large-scale platforms for global Tier 1 operators. Our battle-tested BSS solutions and support deliver results, enabling operators to achieve profitable growth, agile innovation, and business success.
For more information, visit our website at www.optiva.com.
As telecommunications service providers race to become more agile to take advantage of the promise of 5G networks, Red Hat and its global partner ecosystem offer a comprehensive open platform that helps service providers innovate faster, bringing new services to market with superior scalability, security, and efficiency.
Red Hat is the world’s leading provider of commercial open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500.
As telecommunications service providers race to become more agile to take advantage of the promise of 5G networks, Red Hat and its global partner ecosystem offer a comprehensive open platform that helps service providers innovate faster, bringing new services to market with superior scalability, security, and efficiency.
Red Hat is the world’s leading provider of commercial open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500.
As telecommunications service providers race to become more agile to take advantage of the promise of 5G networks, Red Hat and its global partner ecosystem offer a comprehensive open platform that helps service providers innovate faster, bringing new services to market with superior scalability, security, and efficiency.
Red Hat is the world’s leading provider of commercial open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500.
As telecommunications service providers race to become more agile to take advantage of the promise of 5G networks, Red Hat and its global partner ecosystem offer a comprehensive open platform that helps service providers innovate faster, bringing new services to market with superior scalability, security, and efficiency.
Red Hat is the world’s leading provider of commercial open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500.
Salesforce is the #1 CRM, bringing companies and customers together in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, voice, and artificial intelligence—to connect to their customers in a whole new way. Communications Cloud is an industry-specific product suite built in alignment with TM Forum industry standards that transforms the B2C, B2B and wholesale customer experience, accelerating digital channel adoption, reducing product launch cycles and streamlining order capture, fulfillment and delivery.
Telecom is transforming. Communications service providers (CSPs) face rising customer expectations, disruptive competitors, commoditized offerings, and razor-thin margins. Digital transformation provides an opportunity to reimagine the telecom experience—from service delivery to assurance. By automating workflows, CSPs bring ordering, care, and network together, bridge technology silos, and build a more productive global workforce. Ultimately, this defines a modern digital telco—with great experiences, end-to-end visibility, and assured services that improve retention and fuel growth.
ServiceNow (NYSE: NOW) is making the world of work, work better for people. Our cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise.
STL is an industry-leading integrator of digital networks. Our fully 5G ready digital network solutions help telcos, cloud companies, citizen networks, and large enterprises deliver enhanced experiences to their customers. STL provides integrated 5G ready end-to-end solutions ranging from wired to wireless, design to deployment, and connectivity to compute through our core capabilities in cloud BSS/OSS Network Software Solutions, Virtualized Access Solutions, Optical Interconnect, and System Integration.
We believe in harnessing technology to create a world with next-generation connected experiences that transform everyday living. With a global patent portfolio of 569 to our credit, we conduct fundamental research in next-generation network applications at our Centre of Excellence. STL has a strong global presence with two software development centres across India, next-gen optical preform, fibre, cable, and interconnect subsystem manufacturing facilities in India, Italy, China, and Brazil, and a data centre design facility in the UK.
Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development.
A part of the Tata group, India’s largest multinational business group, TCS has over 488,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $22.2 billion in the fiscal year ended March 31, 2021, and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. TCS’ proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.
For more information, visit www.tcs.com and follow TCS news at @TCS_News.
Tecnotree is the full-stack Digital Business Support Systems (BSS) provider with over 40 years of deep domain knowledge, proven delivery and transformation capability across the globe. Headquartered in Finland, Tecnotree is a public limited company listed in NASDAQ Helsinki. Tecnotree is a global provider of telecom IT solutions for the management of products, customers and revenue, and helps Communications Service Providers to transform their business towards a marketplace of digital services. Tecnotree serves around 90 service providers in around 70 countries, and has offices in Europe, Middle East, Africa, Latin America and Asia.
Solutions in the areas of BSS such as Digital Customer Lifecycle Manager, Digital Convergent Billing System, Digital Partner Relationship Manager etc, are helping CSPs to grow by creating innovative services, offering service bundles, enabling flexible payment options and by managing customer interactions across all touch points.
Founded and led by telecom’s leading public cloud evangelist, Danielle Royston (DR), TelcoDR advises communication services providers on how to improve subscriber engagement by embracing the infrastructure and functionality delivered by hyperscalers. In addition to providing guidance and practical hands-on support, TelcoDR is catalyzing a radical shake-up of traditional telco by investing in technology powered by the public cloud.
TelcoDR believes that for carriers to evolve and survive, they must deliver personalized experiences to subscribers, and this starts by embracing the public cloud. To learn more, visit telcoDR.com.
Totogi is completely redefining how carriers engage with subscribers to drive acquisition, churn reduction, ARPU growth, and… customer love! Totogi Charging System delivers real-time, webscale charging with unmatched performance (1M TPS and climbing!); intelligent plan design with nearly instantaneous deployment; and AI/ML-driven hyper-personalization at scale.
Totogi BSS is the world’s first pure cloud, webscale BSS that leverages TM Forum’s Open APIs (all of them by the end of 2021) to give CSPs agility and flexibility. Because Totogi products are 100% purpose-built for the public cloud, we offer unparalleled value at an unbeatable, usage-based price (ask about our FREE TIER).
Acceldata delivers a comprehensive data observability platform that offers end to end visibility across hybrid data pipelines. Our AI/ML-based platform correlates signals across data compute, data, and data pipelines to transform how organizations build, operate, and optimize enterprise data systems.
Unlike APM applications, Acceldata monitors and manages complex, inter-connected enterprise data systems that are composed of many technologies, many sources, and operating environments such as on-prem, hybrid, or cloud. We deliver the deepest data observability, spanning metrics, logs, and data quality to improve reliability, accelerate scale, and lower costs for real-time AI and analytics workloads.
Enterprise companies turn to Acceldata to replace internal silo’d pieces of data observability with a single, scalable platform that offers a holistic view of their data processing, data and data pipelines. Acceldata’s AI/ML predicts, identifies, and resolves problems before SLAs are breached, helps implement data governance at scale, and offers rapid and significant improvements in data team productivity and data system performance.
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.
Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
Visit us: accenture.com/telecoms
For more details about Accenture, contact Neethu Mathews
The Aerospike Real-time Data Platform enables organizations to act instantly across billions of transactions while reducing server footprint by up to 80 percent.
Our multi-cloud platform powers real-time applications with predictable sub-millisecond performance up to petabyte scale with five-nines uptime with globally distributed, strongly consistent data.
Applications built on the Aerospike Real-time Data Platform fight fraud, provide recommendations that dramatically increase shopping cart size, enable global digital payments, and deliver hyper-personalized user experiences to tens of millions of customers.
Amazon Web Services (AWS) is powering the future of telecommunications. Leading communications service providers (CSPs) run more workloads on AWS than any other cloud provider. By partnering with AWS, CSPs not only accelerate their data center consolidation and migration to the cloud, but monetize their path to 5G by offering customers next-generation capabilities in mobile edge computing and IoT. With a rich catalog of cloud-deployable partner solutions, AWS enhances the customer experience through machine learning and AI and accelerate business process automation to drive operational efficiency. Now, more than ever, CSPs can leverage the most advanced technologies on the market to create new revenue streams and focus on what sets their business apart.
For more details about Amazon Web Services, contact Ralph Hengstenberg.
Amdocs is driving our increasingly connected digital society forward by utilizing the creativity of our 27,000 employees and the power of our innovative, award-winning technology. With almost 40-years of unparalleled industry expertise, Amdocs is a trusted partner to the world’s leading communications and media companies, serving more than 350 service providers in over 85 countries.
We accelerate their migration to the cloud, digitalize and automate their operations, and provide their end users with exciting next-generation communication and media experiences.
Our cloud-native, open and dynamic portfolio of digital solutions, platforms and services, built on a microservices-based architecture, enables our customers to achieve faster time to market and provides them the flexibility to follow the most suitable transformation strategy for their evolving needs.
In line with our company purpose of enriching lives and progressing society, we’re proud of our passionate commitment to diversity and inclusion, protecting the environment and promoting sustainability, and finding ways to improve the lives of the people in the communities in which we live and work.
Beyond by BearingPoint is a leading ecosystem orchestration and digital platform provider, powering organizations to launch new services at speed and grow revenue by utilizing our digital platform and SaaS BSS.
Our platforms are designed to help businesses experiment, monetize and orchestrate services while taking advantage of new technologies such as cloud, IoT, AI, 5G and more. We enable organizations to co-create solutions with a growing network of partners; bringing them closer to their customers, helping them drive higher efficiency and automation, and becoming more agile in the face of competition.
We serve customers across Asia-Pacific, Europe, Middle East, Africa and the Americas, spanning industries from telecommunications, media and entertainment, to tech and IT, financial, and automotive.
Beyond by BearingPoint is owned by BearingPoint.
For more information, please visit: www.bearingpointbeyond.com
Blue Planet provides proven software solutions that accelerate digital transformation by automating the services management lifecycle. Our intelligent automation product portfolio spans orchestration, order management, inventory, assurance, and analytics, with deployments at more than 200 customers worldwide.
Backed by a global team of delivery specialists and a broad ecosystem of partners, Blue Planet is a division of Ciena that combines expertise across IT, network, and business operations to enable the agility necessary for creating differentiated end-customer experiences. For updates on Blue Planet, visit www.blueplanet.com.
Blue Prism is the global leader in intelligent automation for the enterprise, transforming the way work is done. At Blue Prism, we have users in over 170 countries and more than 2,000 businesses, including Fortune 500 and public sector organizations, that are creating value with new ways of working, unlocking efficiencies, and returning millions of hours of work back into their businesses. Our intelligent digital workforce is smart, secure, scalable and accessible to all; freeing up humans to re-imagine work.
To learn more visit www.blueprism.com and follow us on Twitter @blue_prism and on LinkedIn.
From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise.
BMC—Run and Reinvent.
Bulb Technologies Digital Experience Suite includes LCAP software solutions for customer care process automation, proactive customer experience management, automated problem resolution and advanced CEM analytics.
Bulb’s Cempresso platform connects multiple backend systems, applications, and devices and supports seamless communication via multi-channel interfaces to deliver flexible, BPM model-driven applications.
Cempresso is a comprehensive tool for agents in customer service and field operations. It enables end customers to self-serve via mobile or web and facilitates direct interaction with end customers via a chatbot channel on SMS, Facebook or other messaging platforms.
Bulb Technologies enables all types of communications service providers and businesses to deliver a superior customer experience, reduce costs associated with customer support, and increase revenue.
For more information, please visit www.bulbtech.com
At Calvi, we envision a world in which all bills are hassle-free and easy to handle. Our solution focuses on one of the few recurring touchpoints in the customer relationship: the bill. We are a trusted partner of global players in the Telecoms industry with over two decades of experience and know exactly what your customers need.
Our accessible Bill Communication solution, Calvi Insight, consists of six modules and is sure to ‘wow’ your customers, regardless of their size and type. Calvi Insight enables Communications Service Providers (CSPs) to create positive experiences throughout the entire bill journey. Our solution ensures complete symbiosis between your offline and online bill communications and has proven to decrease your operational costs, while increasing your customers’ online engagement and satisfaction.
Comarch’s specialist telecoms division designs, implements and integrates IT products for telecoms companies including Telefónica, Deutsche Telekom, Vodafone, KPN and Orange.
Our software helps telcos across the globe transform their operations in order to: increase revenue; increase business efficiency; simplify systems; cut costs; enhance the customer experience; and build new services and shorten their time to market.
We have been recognized for our work in the telecoms industry by leading analysts including Gartner, Frost & Sullivan, Forrester and Informa.
CSG arms today’s leading companies with future-ready, innovative solutions that drive exceptional customer experiences. We are a leading provider of customer engagement, revenue management and payments solutions that elevate customer experience to be extraordinary.
Our integrated portfolio of solutions enables companies to deeply engage with customers through any channel, successfully monetize customer interactions, and intentionally connect consumers and businesses in a way that is timely, personalized and relevant.
For nearly 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy.
Etiya, is a leading software company providing customer experience focused AI-driven Digital Transformation with its award-winning product portfolio. Founded in 2004, Etiya has more than 1.200 employees and offices in 3 continents and 7 countries.
Its microservice-based architecture, DevOps methodology and AI-driven portfolio provide a competitive advantage to its customers by bringing agility and flexibility into their business. Etiya provides turn-key, end-to-end digital transformation to many customers worldwide from different sectors including telecom, finance and retail.
Its business processes and business entities are certified to the latest TM Forum standards, TM Forum Frameworx version 17,5. It incorporates innovative AI technologies, including natural language processing (NLP) techniques, prediction and recommendation, in its portfolio.
With the “Connected Customer First” approach which prioritizes the digital customer experience and agile methodology it applies becoming digital-ready is possible in a matter of months via fast delivery of products and solutions.
In 2019, Etiya won the TM Forum Disruptive Innovation award for Fizz project and the Outstanding Catalyst Innovation Award for the digital twins proof of concept project.
Etiya exists to move agilely beyond existing standards in its relationships with the customers, in innovation, and in its ambition to expand and grow.
Exceed, Every Day
Global Wavenet is a leading telco software, systems, and infrastructure solutions provider to wireless and wireline carriers, with core expertise in delivering carrier focused solutions specializing in digital transformation of BSS and telco platforms through an extensive portfolio of messaging, voice, media, API orchestration and rich digital channel enablement.
Wavenet is a dynamic technology company with 19+ years of international experience in the Information and Communications Technology (ICT) sector, and has deployments in over 20+ countries, spanning across Oceania, APAC, Africa and Latin America.
With our Head Office located in Singapore, our Tech Hub operates from sunny Sri Lanka which won the Global Sourcing Award (GSA) for the ‘Delivery Destination of the Year’ in 2019. We serve a global clientele through our seven offices located around the world in Colombia, Honduras, Kenya, Sri Lanka, Malaysia, Singapore, and Australia.
Globetom is a product development and systems integration company specializing in cost effective solutions that span charging and fulfilment, loyalty, business intelligence, mobile messaging and cloud computing enablement. Object Oriented Design, Service Oriented Architecture (SOA) and Horizontal Scalability Principles are the foundation of our software development approach.
At inception Globetom’s core focus was the telecommunication sector and over the past ten years we have developed deep specialization as a telecommunications industry product developer and systems integrator. Areas of experience include service delivery platform development, network resource integration, real-time charging and balance management, and Value Added Service (VAS) delivery.
Today Globetom has extended its telecommunications portfolio and experience to service the insurance, sports and leisure, retail and financial sector.
Hansen Technologies is a leading global provider of software and services to the energy, water and communications industries. With its award-winning software portfolio, Hansen serves 550+ customers in over 80 countries, helping them to create, sell, and deliver new products and services, manage and analyze customer data, and control critical revenue management and customer support processes.
HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products and services are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships.
Our holistic Mode 1-2-3 strategy forms the backbone of these three business units to help enterprises navigate the digital age with ease. It is the core aspect of our ‘Digital Enterprise 4.0’ focus – aimed at offering holistic services to our clients to meet the technology needs of their present while readying them to be future-ready.
HPE helps the world’s Communications Service Providers grow in a fast-changing market. CSPs must meet the huge new services demand — and streamline internal operations. HPE is unmatched in helping CSPs grow: 30+ years of telecom innovation, global IT leadership, broad telecom-specific portfolio, coupled with leadership in telecom services including consulting, outsourcing, managed, implementation and financial services.
HPE has a broad CSP portfolio addressing their IT, networks, operations, customer care and billing, line of business, marketing and end-user devices. Our CSP-specific solutions suite spans these areas including: Network Functions Virtualization, mobility, big data, OSS/BSS, network applications, APIs, IoT, CDN and cloud.
Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. With integrated solutions across four key domains – telecom networks, IT, smart devices, and cloud services – we are committed to bringing digital to every person, home and organization for a fully connected, intelligent world.
Huawei’s end-to-end portfolio of products, solutions and services are both competitive and secure. Through open collaboration with ecosystem partners, we create lasting value for our customers, working to empower people, enrich home life, and inspire innovation in organizations of all shapes and sizes.
At Huawei, innovation focuses on customer needs. We invest heavily in basic research, concentrating on technological breakthroughs that drive the world forward. We have more than 188,000 employees by the end of 2018, and we operate in more than 170 countries and regions. Founded in 1987, Huawei is a private company fully owned by its employees.
For more details about Huawei, contact Xurihong.
Inceptum is a software vendor and integrator company focused on telecom OSS, corporate networks, and hybrid data center management. With UMBOSS, Inceptum’s flagship modular, umbrella assurance suite of software solutions, companies reduce costs and simplify operations.
UMBOSS Modules for network and service operation centers (NOC/SOC) include:
- Fault Management
- Performance Management
- Resource Inventory Management
- Configuration Management
- Automatic Discovery and Reconciliation
- Portal
Our client base spans across Asia, Europe, and the Middle East including telecoms (Tier 1, 2) and other industries such as transportation, manufacturing as well as government.
Incognito Software Systems Inc. provides service orchestration software and services solutions that help fixed service providers manage the next-generation broadband experience. Our productized service orchestration platforms allow cable, fiber, and fixed wireless broadband service providers to manage in-home, enterprise, and IoT devices and services, bringing extensive automation and analytics to reduce operational costs and improve the user experience. Solutions like Digital Experience, Fiber Service Orchestration, and Enterprise IoT are proven in CSP networks globally, delivering tangible operational efficiencies and service agility.
With over 20 years of experience, we’ve helped global providers like Globe, Orange, and Digicel accelerate and innovate in-home broadband services with our modular productized suite of software platforms. Incognito is a division of the Lumine Group (previously Volaris Comms and Media), a portfolio of Constellation Software Inc., the largest independent software company in Canada.
At Infovista, we believe the critical networks that people and businesses depend on should run flawlessly. That’s why we build solutions that simplify the modern networks you rely on every day to deliver maximum visibility and exceptional user experiences. We are the technology partner your business can’t run without.
Mavenir is building the future of networks and pioneering advanced technology, focusing on the vision of a single, software-based automated network that runs on any cloud. As the industry’s only end-to-end, cloud-native network software provider, Mavenir is focused on transforming the way the world connects, accelerating software network transformation for 250+ Communications Service Providers in over 120 countries, which serve more than 50% of the world’s subscribers.
Netcracker Technology, a wholly owned subsidiary of NEC Corporation, offers mission-critical digital transformation solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, virtualization and the changing mobile ecosystem. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.
For more information, visit www.netcracker.com.
With OmniSci, telcos have more efficient LTE and 5G deployments, more optimized network design, deeper network insights and enhanced customer experiences. OmniSci accelerates innovation in the telco industry by providing an intuitive and seamless way to analyze, visualize and power ML/AI workflows on the industry’s largest and most complex data sets.
Entering a new era of successfully deployed 5G networks comes with many challenges such as identifying efficient locations of new 5G antennas, building 5G propagation models, and optimizing capacity planning and rollout. With the ultimate goal of estimating net present value (NPV) as an ROI metric, lowering risk of an incorrect deployment strategy is vital especially with growing CapEx concerns. The requirement of exponentially larger and complex data sets only increases the challenge.
With OmniSci, telcos can leverage signal propagation data and demographics data to unveil lifetime value (LTV) through connecting many disparate data sets such as: LIDAR, vegetation, building material and dimensions, demographics, crowdsourced data (QoS), and traffic density.
Optiva is a leading provider of mission-critical, cloud-native monetization and revenue management software on the private and public cloud. Established in 1999, we serve over 70 telecommunications operators in more than 60 countries, processing over three billion transactions per hour with our BSS solutions.
Optiva is recognized by the industry for its disruptive and innovative approach beyond the cloud. Operators that leverage Optiva solutions gain the freedom to experiment with new capabilities with speed and agility. The result is the rapid introduction of new customer offerings services and commercial models to accelerate their business velocity.
Optiva frees operators from the “incumbency trap” — competitor vendors that perpetuate a dependency on proprietary, highly customized, services-intensive solutions. We leverage technologies, including cloud/DevOps, open APIs, open architecture, AI, ML, and automation to maximize an operator’s ability to harness digital, 5G, IoT, and emerging market opportunities.
Optiva’s operational expertise offers a proven track record of deploying mission-critical, large-scale platforms for global Tier 1 operators. Our battle-tested BSS solutions and support deliver results, enabling operators to achieve profitable growth, agile innovation, and business success.
For more information, visit our website at www.optiva.com.
Poslovna Inteligencija is a leading company specialized in analytical systems implementation and strategic ICT consulting in Southeast Europe which provides services for the field of data warehouse implementation, big data analytics, data integration, business intelligence, data mining, planning and budgeting, financial consolidation, risk management, master data management and data privacy.
Our partner relationships and experience in implementing leading technologies are confirmed by our certificates from Informatica Corporation, IBM, Tableau and Microsoft. The company is registered in Zagreb and operates out of offices in London, Vienna, Ljubljana, Zagreb, Belgrade, Podgorica and Sarajevo with more than 140 experienced consultants.
Prodapt is a two-decade-old consulting & managed services provider, singularly focused on the telecom/DSP (digital service provider) industry. Prodapt helps clients transform their IT, products, operations, and networks to meet their strategic objectives.
It provides end-to-end IT/software architecture consulting, application development, systems integration, testing, and maintenance & support. Prodapt provides insights and thought leadership-led transformation services leveraging next-gen technologies such as Robotic Process Automation (RPA), Artificial Intelligence/Machine Learning (AI/ML) Software Defined Networks / Network Function Virtualization (SDN/NFV) and next-gen OSS/BSS systems.
Prodapt’s business consulting team provides Six Sigma process improvement and automation/RPA consulting services to telecom operations teams.
Headquartered in Chennai, Prodapt has offices in the Americas, Europe, India, and Africa and is an ISO 9001:2015, ISO 27001:2013, SSAE18 / ISAE, and GDPR Compliant organization. Prodapt is part of a 120-year-old business conglomerate, The Jhaver Group, which employs over 16,500 people across 64+ global locations.
As telecommunications service providers race to become more agile to take advantage of the promise of 5G networks, Red Hat and its global partner ecosystem offer a comprehensive open platform that helps service providers innovate faster, bringing new services to market with superior scalability, security, and efficiency.
Red Hat is the world’s leading provider of commercial open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500.
Salesforce is the #1 CRM, bringing companies and customers together in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, voice, and artificial intelligence—to connect to their customers in a whole new way. Communications Cloud is an industry-specific product suite built in alignment with TM Forum industry standards that transforms the B2C, B2B and wholesale customer experience, accelerating digital channel adoption, reducing product launch cycles and streamlining order capture, fulfillment and delivery.
SAS is the leader in advanced analytics and Big Data analytics as recognized by multiple analyst organizations (Gartner, Forrester, IDC, etc.).
An even stronger testimony is our customer base of more than 700 Telecom & Media customers in over 80 countries who are leveraging our capabilities for their digitalization transformation journey to secure business future and growth. SAS is partnering with them in many business areas such as network operations and planning, marketing, customer intelligence & experience and fraud & credit risk transforming insights from data and analytics into actual decisions and actions making a difference in real business values.
SAS provides an open enterprise-wide analytical platform governing the whole analytical lifecycle independent of your choice of coding languages and/or preferred environment on-premises, in cloud or hybrid.
Scorecard Systems Inc. is the international leader in Business Intelligence and Sales Compensation solutions for broadband, satellite and mobile operators.
- Improve data quality
- Rapidly deliver converged fixed/mobile KPIs
- Reduce commission overpayments
- Detect customer/sales rep fraud
- Eliminate legacy hard-coded solutions
- Expedite merger-related consolidation
- Automate commission dispute resolution
Scorecard has developed a methodology that provides the ability to track and match customer activity, regardless of the underlying data. This has culminated in the Subscriber Analysis application that provides a single, common repository to store, manage, and use telecom business rules, and produce industry-standard metrics.
More recently, Scorecard Systems developed Commissions Manager in response to the industry’s need for more accurate commissions payments.
We are unique in our solution space – no other vendor serves the telecom industry with an out-of-the-box solution with household/customer-level KPIs that are controllable by the end user. There are some vendors who sell “data models” or “dashboards”, but these are not the same as industry-proven business rules that are controlled by the business, which generally reduce commission payments by 10% and massively improve understanding of the customer journey.
Solutions
Scorecard’s Subscriber Analysis application is an industry-leading platform used by over 70 telecom operators to produce more accurate and detailed operational KPI reporting and business intelligence. As operators move away from a subscriber focused environment to a household/ customer strategy, the SAA drives a proven approach that fits with any data warehouse or business intelligence environment, while typically massively reducing commission costs, and putting control of business rules in the hands of business users.
Scorecard’s Commission Manager application provides self-service calculation of sales rep and dealer compensation. Commission plans can be modelled and deployed directly by channel management / finance organizations, providing daily updates to the sales force, and an automated dispute resolution process, which reduces the amount of manual effort by as much as 90%.
For more details about Scorecard, contact Daniel Goncalves.
Subex is a pioneer in the space of Digital Trust, providing solutions for 75% of the world’s top 50 telcos. Founded in 1992, the year when the video-telephone was launched, we have been part of the evolution of mobile technology. Today, we are consultants to global telecom carriers for operational excellence and business transformation by driving new revenue models, enhancing the customer experience and optimizing the enterprise.
Subtonomy is the leading telecom customer service assurance provider in the Nordics. Our software platform is used by customer support, operations and directly by subscribers through self-care functionalities. Our focus is on automating parts of technical support while also providing support agents with tools to better serve subscribers with more complex issues. Our objectives are to create a faster, more efficient and digital customer service experience. Subtonomy is headquartered in Stockholm, Sweden.
Tecnotree is the full-stack Digital Business Support Systems (BSS) provider with over 40 years of deep domain knowledge, proven delivery and transformation capability across the globe. Headquartered in Finland, Tecnotree is a public limited company listed in NASDAQ Helsinki. Tecnotree is a global provider of telecom IT solutions for the management of products, customers and revenue, and helps Communications Service Providers to transform their business towards a marketplace of digital services. Tecnotree serves around 90 service providers in around 70 countries, and has offices in Europe, Middle East, Africa, Latin America and Asia.
Solutions in the areas of BSS such as Digital Customer Lifecycle Manager, Digital Convergent Billing System, Digital Partner Relationship Manager etc, are helping CSPs to grow by creating innovative services, offering service bundles, enabling flexible payment options and by managing customer interactions across all touch points.
Founded and led by telecom’s leading public cloud evangelist, Danielle Royston (DR), TelcoDR advises communication services providers on how to improve subscriber engagement by embracing the infrastructure and functionality delivered by hyperscalers. In addition to providing guidance and practical hands-on support, TelcoDR is catalyzing a radical shake-up of traditional telco by investing in technology powered by the public cloud.
TelcoDR believes that for carriers to evolve and survive, they must deliver personalized experiences to subscribers, and this starts by embracing the public cloud. To learn more, visit telcoDR.com.
Thales (Euronext Paris: HO) is a global leader in advanced technologies, investing in digital and “deep tech” innovations – connectivity, big data, artificial intelligence, cybersecurity and quantum computing – to build a confident future crucial for the development of our societies. The Group provides its customers – businesses, organisations and governments – in the defense, aeronautics, space, transport, and digital identity and security domains with solutions, services and products that help them fulfil their critical role, consideration for the individual being the driving force behind all decisions.
Thales has 81,000 employees in 68 countries. In 2020 the Group generated sales of €17 billion.
The network management platform for real-time connectivity.
IntelliTrex is a connectivity performance and enablement platform built specifically for Network Service Providers and Managed Service Providers. Through direct integrations, automation and service management, Trextel provides agility and scale for customers to manage connectivity with native network monitoring capabilities.
VoltDB empowers enterprise-grade applications to ingest, process, and act on data in single-digit milliseconds to tap into new revenue streams and prevent revenue loss. With industry-leading customers in telecommunications and other verticals, The VoltDB Data Platform is uniquely positioned to be the go-to technology for any company seeking to take full advantage of 5G, IoT, and whatever comes next.
Computer Weekly stands out from the many technology news websites on offer through its unique history, extensive reader community and in-depth coverage of the issues, challenges and trends facing today’s IT leaders.
Computer Weekly provides the latest news and analysis through its website and 200,000-subscriber weekly digital magazine, as well as award-winning and exclusive premium content; a dedicated monthly magazine for European IT leaders; independent research studies; and the CW500 Club’s exclusive networking events for senior IT managers.
From being the world’s first weekly IT newspaper in 1966, to today’s multi-platform digital publication, Computer Weekly continues to reach millions of IT decision-makers in the UK, Europe and the rest of the world.
Discover the world of IoT.
IoT Global Network is the ultimate intelligence platform for the global machine-to-machine communication value chain.
IoT Global Network serves as an invaluable source of information for IoT decision makers in all areas of industry and public services, including consumer-related, energy, financial, industrial, healthcare, security and transportation, – and anyone else who would like to learn more about how the Internet of Things will shape tomorrow’s society.
Discover. Learn. Connect. Engage.
IoT Now – How to run an IoT enabled business.
With exclusive analyst reports and specialist journalists, IoT Now is the leading global brand covering the Internet of Things, machine-to-machine communications (M2M), embedded devices and connected consumer devices. Delivering webcasts, quarterly magazines, white-papers, daily news and expert opinion pieces, IoT Now focuses on the deployment of these technologies across the enterprise, automotive, logistics, healthcare, utilities, travel, security and smart city verticals.
To join our community, register at: www.iot-now.com For more information, contact: Cherisse Jameson: [email protected]
IoT Now – www.iot-now.com
The Internet of Things (IoT) is affecting every aspect of our daily lives, but none more than Transport.
Car buyers see financial and environmental benefits in buying transport services, not vehicles. With
vehicle connectivity and autonomy, this is changing the car, how we use it, and the business model
for a global industry.
Smart cities need integrated, green, and cost-efficient public transport services.
Airports, ports and rail stations will benefit from greater connectivity, optimising the use of existing
infrastructure, and rationalising investments.
At a time of fundamental change, decisions need to be
timely and well-informed so IoT Now (www.iot-now.com) has launched a new smart media brand,
IoT Now Transport (www.iotnowtransport.com).
For details contact Lydia St Pierre Harris [email protected]
Mobile Magazine is the ‘Digital Community’ for the global Telecoms industry. Mobile Magazine covers 5G, IoT, Technology, AI, Connectivity, Mobile Operators, Wireless networks and Media – connecting the world’s largest community of Telecoms executives.
VanillaPlus: The Global Voice of Telecoms IT
Now in its 20th Year of Publication, the global communications industry relies on VanillaPlus as its go-to resource for answers on digital transformation. VanillaPlus brings you exclusive Feature Articles, the unrivalled Contract Hot List, Expert Commentary and Videos, C-level Interviews from around the world, plus Insights & Opinions from CEOs, CTOs, and CIOs.
VanillaPlus talks daily to Senior Executives within Communications & Digital Service Providers. We learn from Operations, Planning, Engineering, Finance, IT, Marketing, Sales, and Procurement – and so do our Readers.
For more information, contact Cherisse Jameson: [email protected]