experience > executive connect

delegate FAQs

frequently

asked questions

What is expected of me?

Selected partners have asked to be introduced and connect with you. You will be able to share knowledge and network with a person and business who have mutual interests. During the meeting, the sponsor may give an overview of what their company does and showcase a new product or service. All that is expected of you is that you attend and read any information we send you in advance about the company.

Where do meetings take place?

The Digital Transformation World After successful application, we will help curate your event experience through our free Meetings will take place on Zoom, we will send you the dial-in details. It is likely that the person(s) meeting with you will have their video turned on, but if you do not feel comfortable with this then don’t feel obliged.

How long is a standard meeting?

The Digital Transformation World After successful application, we will help curate your event experience through our free Most meetings will last approximately between 30-45 minutes. For your flexibility, we will schedule meetings in Zoom for one hour in case the meeting lasts longer than planned.

Will I and the person I’m meeting be sent a calendar invitation?

The Digital Transformation World After successful application, we will help curate your event experience through our free We will send a calendar invitation to all meeting participants and our main point of contact at each sponsor. This invitation will contain the Zoom meeting details. It is best that you always accept the calendar invitations.

What happens if I’m running late or can’t attend at the last minute?

If you are unable to attend a meeting, please reach out to us so we can reschedule.

What happens if the sponsor doesn’t arrive?

In the rare event that a sponsor doesn’t arrive, the TM Forum team will be on hand to contact them. If the sponsor isn’t able to then join, the meeting will be re-arranged for a suitable time.

online

meeting guidelines

Equipment

A laptop or PC with an integrated webcam or external high-resolution webcam should be sufficient to provide a good quality connection.

Internet connection

Please use a dedicated broadband internet connection with minimum of 10Mbps up and down speed. Where possible, a cabled connection to the internet provides a better and more stable connection, however if connection is only possible via wi-fi, please ensure a strong signal by turning off or removing from the network any other internet enabled devices prior to the test and live broadcast session.

To test the speed of your connection, please log onto www.speedtest.net

OS

Windows OS: 7+ running latest version of Chrome, Firefox or Edge are preferred. IE 11 on Windows 10 is also supported.
Mac OS: 10.10+ running or the latest version of Firefox or Chrome is preferred.
Browser Configuration: The browser must accept cookies and have JavaScript enabled.

Audio

Please use a dedicated broadband internet connection with minimum of 10Mbps up and down speed. Where possible, a To ensure the best quality, we advise you use a headset which is either wired or wireless. A good quality speaker is recommended when possible, this will provide better sound than your computer’s built-in system.

Positioning and background

Select a quiet well-lit location where you are unlikely to be interrupted, with an uncluttered background and with no outside window behind or close to you unless there are shutters or blinds to filter direct sunlight. Please do not position yourself directly between your camera and a bright window. Instead, position yourself facing a window so that the light from the window falls onto your face.

It is worth considering the flooring and furniture in the area, fabrics can avoid muffles and echoes. Try to make your background as clear as possible – having distracting objects in the background can take away from the meeting.

To create the best frame for your image over webcam, please ensure the camera is positioned at eye level so that you are able to look directly into the lens. Ideally you should be far enough away from the lens to include your shoulders and upper chest in the frame, without too much space above your head.

If you are in a room without any natural light, switch the lights on in the room and also consider placing a standard lamp/bedside light with a lampshade next to your computer to put some light on your face.

If you have an angle poise lamp you could angle that into your face but if that’s a bit harsh you could always sellotape a piece of white paper to the front of the lamp, making sure you leave space around the lamp for air to circulate. Keep your camera on whilst testing the various lighting options to see what works best for you.

During the meeting

Please look at the camera when speaking and please keep eye contact. Mute your microphone when not speaking to help avoid any background noise influencing the meeting. If you share your desktop, ensure all other documents except the ones for the video are closed and minimize anything that may pop-up when sharing, for example other chats.

If you need further assistance, please email your TM Forum contact – we will be on hand if you need us.

Please contact us with any questions at [email protected]